Infinity Desktop is a highly flexible and customisable solution which can be deployed across multiple locations for contact centre, retail, and back office staff.
Companies can design, build and deploy their own purpose-built contact management solution with optional integration to other internal platforms.
Coupled with Desktop, the Infinity Workflow module allows users to design complex workflow for either back office processes, and agent scripts for inbound, outbound, email and web management.
The Workflow module comes as a standalone module which means you can also build workflow that is integrated with your existing telephony or current desktop solution as well.
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