Infinity Response is live at one of America’s largest 9-1-1 command centres, which responds to more than 1.5 million emergency calls a year.

In April, the team behind Infinity Response are meeting with fellow innovators at NAVIGATOR 18, the premier conference for police, fire and medical dispatch. Meet Infinity Response President, Richard Jephcott, and learn how the platform delivers unprecedented benefits that outperform inflexible triage systems.

Infinity Response is raising the bar for emergency triage. The dynamic platform provides multiple data points to deliver unprecedented insights, allowing medical practitioners to amend triage questions and target improved results. The whole field of EMS is rich in data — data from the incoming calls, data around triage systems used and different CAD systems, and even patient data in hospitals — but until now, no platform had a methodology to assemble all this data into critical and actionable insights to save time, save lives and save money.

Infinity EfficiencyInfinity Efficiency

Infinity’s innovative approach built on real customer service challenges and improving the user’s abilities to deliver on customer experience has meant that Infinity has been chosen by five of the largest BPOs in the world.

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Business Process Outsourcing (BPO)Business Process Outsourcing (BPO)

Infinity’s innovative approach built on real customer service challenges and improving the user’s abilities to deliver on customer experience has meant that Infinity has been chosen by five of the largest BPOs in the world.

learn more

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Learn more about what we do at Infinity, leading provider of software solutions that optimise efficiencies and outcomes for key organisations that require effective dialogue with their constituencies, be they clients or the general public.

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