Our Blog

Catch up on Infinity updates, new product releases, and much more.

All Blog Posts

Introducing Library Actions in Maestro v2.6

Traditional Contact Center Training vs. Agent Guidance

How Composer Sets Contact Center Agents Up for Success

8 Reasons Why Healthcare Contact Centers Need Agent Guidance

Blog image for agent guidance blog

Top Features to Look for in an Agent Guidance System

2024 Recap: Achievements, Additions, and What’s Next

How to Know Your Call Center Needs Agent Guidance

Infinity blog image showcasing successful client case studies

Case Study Blog: How Infinity Helped These Customers Drive Success

Infinity Achieves ISO Certification

Invosys and Infinity blog image

Infinity and Invosys: Strategic Partnership for Telecommunications

blog image for infinity agent guidance

Why Customer Service Teams Need Agent Guidance in 2025

Company Announcement: Infinity Unveils New Product Suite ‘Maestro’