Infinity CCS knows that you care how information about you is used and shared. This Privacy Policy explains what information of yours will be collected by Infinity CCS when you access the websites, how the information will be used, and how you can control the collection, correction and/or deletion of information. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources. Capitalized terms that are not defined in this Privacy Policy have the meaning given them in our terms. The use of information collected through our Sites shall be limited to the purposes under this Privacy Policy and our Conditions of Sale to clients.
We use the information that we collect to contact your about your initial enquiry.
Infinity CCS is concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to Infinity CCS or guarantee that your information on the Infinity CCS website may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards. When you enter sensitive information on our contact forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at Infinity CCS . We use multiple outside support platforms. These companies do not retain, share, store or use personally identifiable information for any other purposes.
Infinity CCS complies with the EU Data Protection Directive 95/46/EC framework as set forth by the European Union regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Infinity CCS has certified that it adheres to the requirements of notice, choice, onward transfer, security, data integrity, access and enforcement.
In the event that personal information is compromised as a breach of security, Infinity CCS will promptly notify our clients in compliance with applicable law.
You can review, correct, update or delete inaccuracies to the information about you that Infinity CCS keeps on file contacting us directly at info@infinityccs.com. We will respond to your request to access within 20 days, there may be a charge for this service of £10. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Protecting the privacy of young children is especially important. For that reason, Infinity CCS does not knowingly collect or solicit personal information from anyone under the age of 13. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at info@infinityccs.com
It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email, written or hard copy notice, or through conspicuous posting of such notice on the Service, as determined by Infinity CCS in its sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Notice.
We are not responsible for the practices employed by websites or services linked to or from Infinity CCS website, including the information or content contained therein. Please remember that when you use a link to go from the Infinity CCS website to another website or service, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies.
Our Site includes social media features and other widgets that run on our website. These features may collect your IP address and which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the organization providing it.
All changes to this Privacy Policy are effective when they are posted on this page. When we change the policy in a material manner, we will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the ‘effective date’ at the top of this page.
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this website, please contact us at Infinity CCS, or email to us at info@infinityccs.com.
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Infinity is a leading provider of interaction management technology for contact centres, emergency services, and healthcare providers.
Landmark, 3 Brindleyplace, Birmingham, UK B1 2JB