We are meeting with fellow innovators at NAVIGATOR 18, the premier conference for police, fire and medical dispatch.
Infinity CCS on why cloud software isn’t right for every business, and how combining the cloud with other delivery solutions can maximise benefits.
Infinity CCS discuss GDPR and the opportunities it creates to improve customer experience across the board.
Before you rip up and replace your legacy systems: Can you achieve your CX goals with the technology you already have?
Geoff Land looks at challenges faced by the contact centre/customer service industry over the last 12 months and predictions for 2018.
Infinity CCS on the challenge of keeping up with customer expectations and practical steps to overcome it.
FIT is live at one of the largest 9-1-1 command centres, which responds to more than 1.4 million emergencies every year
Infinity CCS has moved to newer and bigger premises in Birmingham’s prestigious Brindleyplace.
Infinity’s solutions have strengthened Webhelp’s ability to win business and delivered efficiency gains of 20% in operation.
Infinity CCS appoints Italian national Matteo Belardi to manage its growing portfolio of pan-European clients.