Infinity is a leading provider of call centre and business efficiency technology.
Our call intelligence software has been at the heart of critical operations for contact centres and global organisations for over 20 years. Our technology, personnel and expertise have been tried, tested and proven in the most demanding of domestic and emergency call answering environments.
Our innovative software integrates seamlessly with organisations’ existing infrastructure to streamline processes and productivity. We have helped organisations across a wide range of sectors including emergency services, BPO, healthcare, financial, utilities and insurance, to work faster, more efficiently and more flexibly. Our long-standing relationships with clients and partners across 3 continents and 15 countries are testament to our versatility and competence.
More recently, Infinity has signed a Joint Venture with Priority Dispatch™, the world leader in providing research-based protocol solutions to emergency call centres in medical, fire, police, and nurse triage disciplines. This strategic partnership brings our technology to a wider, global audience and will bring positive innovations to the emergency services and public safety markets.
Our company is backed by a passionate, accomplished leadership team