About us

Proven technology that optimises efficiencies for global organisations

Infinity is a leading provider of call centre and business efficiency technology.

Our call intelligence software has been at the heart of critical operations for contact centres and global organisations for over 20 years. Our technology, personnel and expertise have been tried, tested and proven in the most demanding of domestic and emergency call answering environments.

Our innovative software integrates seamlessly with organisations’ existing infrastructure to streamline processes and productivity. We have helped organisations across a wide range of sectors including emergency services, BPO, healthcare, financial, utilities and insurance, to work faster, more efficiently and more flexibly. Our long-standing relationships with clients and partners across 3 continents and 15 countries are testament to our versatility and competence.

More recently, Infinity has signed a Joint Venture with Priority Dispatch™, the world leader in providing research-based protocol solutions to emergency call centres in medical, fire, police, and nurse triage disciplines. This strategic partnership brings our technology to a wider, global audience and will bring positive innovations to the emergency services and public safety markets.

Leadership team

Our company is backed by a passionate, accomplished leadership team

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To arrange a demo of Infinity’s products, or to discuss how they can work for your organisation, please dial +44 (0) 121 450 7830 or send a form via

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Infinity EfficiencyInfinity Efficiency

Infinity’s innovative approach built on real customer service challenges and improving the user’s abilities to deliver on customer experience has meant that Infinity has been chosen by five of the largest BPOs in the world.

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Business Process Outsourcing (BPO)Business Process Outsourcing (BPO)

Infinity’s innovative approach built on real customer service challenges and improving the user’s abilities to deliver on customer experience has meant that Infinity has been chosen by five of the largest BPOs in the world.

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Resources

Improve your customer experience and contact center operations with these resources.

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About

Learn more about what we do at Infinity, leading provider of software solutions that optimise efficiencies and outcomes for key organisations that require effective dialogue with their constituencies, be they clients or the general public.

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