Hospitals

Empowering hospitals & healthcare providers to improve patient communication

Hospitals

Hospitals are under extreme pressure to lower costs whilst simultaneously improving quality of care. Wasteful processes must be eliminated, as operating margins are slim and the ability to increase budgets is limited.

At Infinity, our mission is to empower hospitals and healthcare providers to improve quality of care via telephone and other channels by providing workflow and scripting software that clients can completely customise, without enlisting the IT department. Infinity’s software is effective in promoting agent consistency, capturing data and analysis for continuous improvement and reducing costs by eliminating wasteful processes.

Hospitals

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Infinity EfficiencyInfinity Efficiency

Infinity’s innovative approach built on real customer service challenges and improving the user’s abilities to deliver on customer experience has meant that Infinity has been chosen by five of the largest BPOs in the world.

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Business Process Outsourcing (BPO)Business Process Outsourcing (BPO)

Infinity’s innovative approach built on real customer service challenges and improving the user’s abilities to deliver on customer experience has meant that Infinity has been chosen by five of the largest BPOs in the world.

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Resources

Improve your customer experience and contact center operations with these resources.

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About

Learn more about what we do at Infinity, leading provider of software solutions that optimise efficiencies and outcomes for key organisations that require effective dialogue with their constituencies, be they clients or the general public.

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