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Infinity CCS: creating the efficient enterprise
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  • Home
  • About
    • Leadership Team
    • Technology partners
  • Solutions
    • Analytics
    • GDPR Portal
    • Outbound Performance Management
    • Workflow technology
    • Unified Agent Desktop
  • Resources
    • Blog
    • Product Sheets
    • Case Studies
    • Whitepapers
  • News
  • Contact us

Daily Archives: 15th November 2018

Chatbots: Separating the Reality From the Hype

Infinity CCS BlogBy Gareth Willis15th November 2018

Like flying cars and hoverboards, we were told chatbots would be everywhere by now. As voice still accounts for the majority of customer interactions Nick Ray, VP Products at Infinity CCS, separates the reality from the hype.

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