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"We truly value the technical capabilities and holistic approach taken by Infinity CCS in the way they deploy our Callmedia solutions and integrate them with their own. In a partnership still going strong after 10 years, their understanding of the needs of the outsourced contact centre market is hard to match."
Rufus Grig, Callmedia
"We are delighted with how quickly BPS and Infinity CCS responded to our challenges, and are impressed with the use of the software to run our campaigns both locally and remotely."
The Carphone Warehouse
"Technology simplified and for once it does what is says on the box!"
Bibi Bajwa, Colwell Salmon
"An outsourced environment is one of the most demanding for contact centre and CRM software. Not only do we need to set up and run many projects, we also need to be able to analyse results and return on investment in real-time. Infinity has become the lynchpin in our operations. They have delivered well beyond our expectations."
Lucio Appollonj, CEO, TP Italia
"Bright is an independent contact centre consultancy who often get asked to recommend software suppliers & I have no hesitation in recommending Infinity CCS."
Mats Rennstam, Bright
Canon, UK
"Infinity was quick to deploy and even quicker to deliver results."
Dominic Barton, Simply Switch
"BPS has been successfully using Infinity over 300 seats for several years now. The main advantage with Infinity is that it has been designed by people coming from a call centre environment. So apart from being robust and flexible, it is also very intuitive in its functionality and has features that are relevant to the market today."
Keith Price, Managing Director BPS
"Infinity software has enabled us to provide an excellent level of service to our clients right from the start. The flexibility of the system, and the close support we have received, enable us to extend our capabilities whenever we need."
Managing Director, Teleperformance UK