Email UsYour Value Guarantee: 20% performance improvement … or you pay nothing!
What's in it for you?
-
No upfront fees for software or consulting
-
Eliminates risk of costly overruns or under performance
-
Better control of your finances: projects can be purchased in a variety of ways (CapEx, SaaS,...)
You only pay when we break through the gains we agree as a target
How do we work together?
-
Projects must involve contact centre operations with at least 30 agents or a minimum contract value of £20k.
-
We establish an agreed performance target (typically 20%)
-
If we don't meet the target you don"t pay*
-
If we beat the target we share in the gain
* except for any pre-agreed travel and third party expenses incurred
The need for change
Too many contact centre projects suffer from cost overruns, delays and under-performance. Who pays? You do. In my opinion, it's not a matter of selling a product and hoping everything works out for you as planned. It's time for a new way of doing business: one that improves your performance and eliminates your risks and uncertainties... or you pay nothing at all.
As a company with experience delivering solutions and not just software since 1998, Infinity CCS is uniquely able to commit to this approach.
Long term win-win strategies
We are committed to setting up long term customer alliances. Before setting out on a new project we gain a clear perception of all the critical parameters of your operation including the very real constraints of time and money. Together we will set up a true risk-reward partnership, one where measurable objectives are identified and payment is tied to the achievement of these objectives. We look to guarantee a minimum cost saving or improvement in results of 20%.
If we fail to deliver, you don"t pay. If we over achieve, we share the gains.
Improving your bottom line
We've already demonstrated our capabilities for a wide variety of clients. Some achieved increased sales by improving the way their agents interact with customers. Others have shaved minutes off each call and now handle the business with fewer staff. All have made a positive change to our client"s bottom line. We did all of this in a finance-friendly way that meant the changes could be made even if CapEx was not immediately available.
How can we help you?
You've nothing to lose and everything to gain by contacting us by clicking This e-mail address is being protected from spambots. You need JavaScript enabled to view it or calling on +44 (0) 121 450 7830.